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 Frequently Asked Questions (FAQ) |
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| What is the BSH E-Payment (epay) ? |
| It is a service customer to pay online: |
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Buyers can make a payment of goods / services 24 hours a day, 7 days a week. |
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Convenience to buyers by offering two type of payment service: Direct debit Payment or Credit Card Payment. |
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Real-time processing and authorization over the Internet. |
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Merchants and buyers get an online confirmation immediately after the bank has processed the payment transaction. |
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Compatibility with most shopping carts and no need to install any program at the merchant web site. |
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Merchant will easily track sales and get day-end electronic reports of intra-day transactions over the internet. |
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Merchant funds can be available as soon as the next business day after the settlement. |
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| Is it safe and secure ? |
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| Yes, because a peace of mind is provided through our proven state of the art technology with advanced security measure. All information transmitted over the Internet is encrypted using the 128-bit Secure Sockets Layer (SSL) protocol to ensure data confidentiality and integrity. SSL is a secure way of transferring information between two computers on the Internet using encryption. Strong end-to-end encryption is also adopted within the bank's computer networks and resources. Firewall system will detect and prevent any form of illegitimate activities on our network systems. Moreover, there are regular security reviews of our systems by our internal system auditor as well as external security experts. |
More safely, Krungsri e- Payment also supports 3-D secure innovation:  and  , helping merchants to ensure online shoppers that their private information is double-protected |
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| How the payment is process ? |
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| Step 1: |
Fill up the required details. |
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The buyer is redirected to Krungsri e-Payment after choosing a payment method, which is direct debit payment or credit card payment. |
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The Merchant sends a payment request via Krungsri e-Payment to the BAY system. |
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The BAY system processes the online authorization and returns the response via Krungsri e-Payment. |
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The Transaction response automatically forwards to the confirmation page and customer can print out the confirmation message upon bank approval. |
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